TERMS OF USE
Effective Date: 1 April 2025
1. LEGAL STATUS
This document constitutes an electronic record within the meaning of the Information Technology Act, 2000 and the applicable rules thereunder, including amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms are published in compliance with Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2011, requiring publication of rules, regulations, privacy policy, and terms of use for access or usage of the domain:
www.atavix.co including its related mobile site(s) and application(s) (collectively, the “Platform”).
2. OWNERSHIP
The Platform is owned and operated by:
AtaviX Private Limited,
a company incorporated under the Companies Act, 2013,
having its registered office at:
Villa No. 10, South Ex Village, Ajairajpura,
Mathurawala, Tonk Road, Jaipur – 303903, Rajasthan, India
(hereinafter referred to as the “Company”, “we”, “us”, or “our”).
3. ACCEPTANCE OF TERMS
By accessing, browsing, registering on, or otherwise using the Platform and/or availing any services offered therein (“Services”), you (“User”, “you”, “your”) acknowledge that you have read, understood, and agreed to be bound by these Terms of Use, the Privacy Policy, and any other policies referenced herein.
If you do not agree to these Terms, you must not access or use the Platform.
The Company reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Platform following such modifications constitutes acceptance of the revised Terms.
4. ELIGIBILITY
You represent and warrant that:
- You are legally competent to enter into binding contracts under applicable law; and
- All information provided by you is accurate, current, and complete.
The Company reserves the right to suspend or terminate accounts that provide false or misleading information.
5. USER OBLIGATIONS
You agree that:
- You shall use the Platform solely for lawful purposes.
- You shall not engage in any activity that interferes with or disrupts the Platform.
- You shall not misuse, reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without express written permission.
- You are responsible for maintaining confidentiality of your account credentials and for all activities occurring under your account.
6. SERVICES AND TRANSACTIONS
The Platform may provide consulting services, advisory services, digital tools, AI-enabled solutions, or other professional services.
Upon initiating a transaction, you enter into a legally binding agreement with the Company for provision of the Services under applicable service-specific terms.
All fees, payment obligations, and scope of services shall be governed by the relevant engagement agreement, proposal, or invoice.
7. INTELLECTUAL PROPERTY RIGHTS
All content available on the Platform, including but not limited to:
- Text, graphics, logos, icons
- Design, layout, and look
- Proprietary frameworks and methodologies
- Software, AI models, and tools
are the exclusive property of the Company or licensed to the Company and are protected under applicable intellectual property laws.
No User shall acquire any ownership rights by virtue of accessing the Platform.
Unauthorized use may result in civil and/or criminal liability.
8. DISCLAIMER OF WARRANTIES
The Platform and Services are provided on an “as is” and “as available” basis.
The Company makes no warranties or representations regarding:
- Accuracy or completeness of information
- Suitability for specific purposes
- Uninterrupted or error-free access
To the fullest extent permitted by law, all express or implied warranties are disclaimed.
9. LIMITATION OF LIABILITY
To the maximum extent permitted under applicable law, the Company shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, or data
- Business interruption
arising out of or in connection with use of the Platform or Services.
10. THIRD-PARTY LINKS
The Platform may contain links to third-party websites or services. Such links are provided for convenience only.
The Company does not endorse or assume responsibility for third-party content, policies, or practices.
Accessing third-party websites is at your own risk.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, affiliates, and agents from any claims, damages, losses, liabilities, costs, or expenses arising out of:
- Your breach of these Terms;
- Violation of applicable laws;
- Infringement of third-party rights.
12. FORCE MAJEURE
The Company shall not be liable for failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, governmental actions, technical failures, or other unforeseen circumstances.
13. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.
14. CONTACT INFORMATION
All communications concerning these Terms shall be addressed to:
AtaviX Private Limited
Email: [email protected]
Phone: +91 7727991201
Address: Villa No. 10, South Ex Village, Ajairajpura, Mathurawala, Tonk Road, Jaipur – 303903
PRIVACY POLICY
Effective Date: 1 April 2025
1. INTRODUCTION
This Privacy Policy describes how AtaviX Private Limited (“Company”, “we”, “us”) collects, processes, stores, and protects personal data through the Platform.
By accessing the Platform or providing personal data, you consent to processing of such data in accordance with this Policy and applicable Indian laws.
2. COLLECTION OF PERSONAL DATA
We may collect the following categories of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Address
- Company or business details
- Identification documents (where required)
2.2 Financial Information
- Payment instrument details
- Billing information
2.3 Usage Data
- IP address
- Device information
- Log data
- Platform interaction details
Collection is limited to information necessary for providing Services and complying with legal obligations.
3. PURPOSE OF PROCESSING
Personal data is processed for:
- Provision of Services
- Customer support
- Transaction processing
- Fraud prevention
- Legal compliance
- Internal analytics and improvement
Marketing communications may be sent subject to applicable consent and opt-out options.
4. DATA SHARING
We may disclose personal data:
- To affiliates and service providers
- To payment processors
- To government or regulatory authorities where legally required
We do not sell personal data.
5. DATA SECURITY
We implement reasonable technical and organizational safeguards to protect personal data.
However, no system can guarantee absolute security of data transmission over the internet.
Users are responsible for safeguarding their account credentials.
6. DATA RETENTION
Personal data shall be retained only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.
Upon valid request, accounts may be deleted subject to legal or operational constraints.
7. USER RIGHTS
Subject to applicable law, you may:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Withdraw consent
Requests may be made via the contact details provided below.
8. CHANGES TO PRIVACY POLICY
The Company reserves the right to amend this Privacy Policy at any time. Updated versions shall be published on the Platform.
9. GRIEVANCE OFFICER
Name: Pramod Kumar
Designation: Grievance Officer
Company: AtaviX Private Limited
Email: [email protected]
Phone: +91 7727991201
Address: Villa No. 10, South Ex Village, Ajairajpura, Mathurawala, Tonk Road, Jaipur – 303903
REFUND & CANCELLATION POLICY
Effective Date: 1 April 2025
1. CANCELLATION
Cancellation requests must be submitted within one (1) business day of placing the order or initiating service, unless otherwise specified in a separate agreement.
The Company reserves the right to decline cancellation where services have commenced or deliverables have been issued.
2. REFUNDS
Refunds, where approved, shall be processed within seven (7) to ten (10) business days to the original payment method.
Refund eligibility shall depend on:
- Nature of service
- Stage of execution
- Applicable engagement terms
Custom consulting engagements may be non-refundable once initiated.
3. CONTACT FOR REFUNDS
Email: [email protected]
Phone: +91 7727991201
Business Hours: Monday to Friday (09:00 AM – 06:00 PM IST)